A private space.
Somewhere you will not be overheard or interrupted for the length of the session. A closed room is ideal. A parked car works, and more people use one than you might expect.
Online Counselling Across Ontario
Therapy That Fits Around the Life You Actually Have
The most common reason people stop attending counselling is not that it has stopped helping.
It is the drive. The appointment that eats up three hours of an evening. The week the car was needed elsewhere. The winter month when the roads were bad twice and the habit never came back.
Online counselling removes that barrier, and for many people, it makes the difference between actually attending and just intending to attend.
C.S. Counselling & Consulting Services offers online counselling across Ontario, alongside in-person appointments at our Brampton clinic.
Start With a Conversation
Call 416-409-8045 to book a free 30-minute consultation.What Online Counselling Actually Is
It is the same counselling, but conducted over video rather than in a room.
The therapist is the same. Their training and registration are the same. Their professional confidentiality obligations are the same. Sessions run for 60 minutes, as they do in person, and cost the same. What changes is where you sit.
You will still discuss what has been happening, still work toward something, and still be asked to try things between appointments. Nobody hands you a worksheet and leaves you to it.
Which Therapists Offer It
Most of our team sees clients online as well as in person:
- Sabrina Abrol, RSW, Psychotherapist, and Registered Social Worker. Sessions in English, Punjabi, Hindi, and Urdu.
- Parveen Kaur, Canadian Certified Counsellor.
- Pallavi Joshi, Registered Psychotherapist. Sessions in English, Hindi, and Punjabi.
- Komal Pithava, Registered Psychotherapist (Qualifying). Sessions in English, Hindi, and Gujarati, with evening appointments.
- Sierra Jones, Registered Psychotherapist (Qualifying).
Our founder, Coslyn Selby, RSW, sees clients in person at our Brampton clinic.
When you get in touch, tell us if online is essential for you, and we will factor it in alongside everything else when suggesting a therapist.
Meet Our Counselling Team →Who It Tends to Suit
Online counselling often works well for people who:
- Work long, unpredictable, or shift-based hours
- Commute and have very little left at the end of the day
- Are managing young children or caring for a relative
- Live in Caledon, Halton, or anywhere the drive to Brampton is substantial
- Do not drive or share a vehicle
- Would rather not be seen attending a counselling clinic locally
- Travel for work within Ontario and want your sessions to continue regardless
- Find leaving the house difficult at the moment, which is sometimes the reason for counselling in the first place
- Simply prefer talking from your own space
Who It May Suit Less
We would rather be honest about the situation than sell it to everyone.
In-person sessions may be the better arrangement if:
- You have nowhere genuinely private to speak, and a household where a session could be overheard
- Your internet connection is unreliable, particularly in rural areas
- Your child is young. Play and activity are part of how the work happens at that age, and they translate poorly to a screen
- You find video calls draining or uncomfortable rather than convenient
- Your situation involves risk or complexity, where your therapist judges that being in the room matters
Your therapist will give you an honest view during the consultation. If online therapy is not appropriate, we will let you know.
Does It Work as Well?
For many common concerns, virtual counselling is a well-established way to deliver therapy, and a great deal of counselling now takes place this way.
What matters most is not the format. It is the relationship with your therapist, whether you can be honest, and whether you keep going. On that last point, online sessions often have an advantage, because the barrier to attending is so much lower.
Some people find it easier to say difficult things from their sofa than in a consulting room. Others find the opposite. Neither reaction is unusual.
You are not locked in. Many clients attend in person when it suits and switch to online when it does not, subject to their therapist's availability.
What You Need
Not much.
A device with a camera.
A laptop, tablet, or phone.
A reliable connection.
If yours is patchy, mention it when booking rather than discovering it mid-session.
Headphones.
Not essential, but they improve privacy considerably in a shared home.
You do not need any technical skill. Your therapist will send you a link, and you click it at the appointed time.
How Sessions Are Delivered
Sessions take place by video, using a link your therapist sends you directly.
Sessions are not recorded.
Your therapist is bound by the same professional and legal confidentiality obligations online as in person and will explain those obligations and their limits at the start of your work together.
Your privacy is also important, and a little planning can help. Choose the room with a door. Let people in the house know you need an hour. Use headphones if the walls are thin.
If privacy at home is the problem, tell us. Sometimes attending in person is the more private option, which is not an outcome people expect.
Where We Can Work With You
Our clinicians are registered in Ontario and can work with clients located anywhere in the province.
That includes Brampton, Mississauga, Caledon, and the rest of Peel Region; the Halton Region; Toronto and the wider GTA; and communities well beyond the region.
It does not extend outside Ontario. Professional registration is provincial, so if you are temporarily elsewhere in Canada or abroad, tell your therapist, as it affects whether a session can go ahead.
Booking, Fees, and Insurance
The free 30-minute consultation can be arranged online, in person, or in some cases by telephone depending on the therapist.
Online sessions are charged at the same rate as in-person sessions. Individual sessions are $160 for 60 minutes.
We do not bill insurers directly. You pay at the end of each session and claim it back using the receipt we provide. Most plans that cover counselling treat virtual sessions the same as in-person ones but confirm directly with your insurer before booking.
Fees & Insurance →Frequently Asked Questions
Do all your therapists offer online sessions?
Most do. Sabrina, Parveen, Pallavi, Komal, and Sierra see clients online. Coslyn sees clients in person at our Brampton clinic.
Do I need to download any software?
Your therapist will send you a link to join and explain anything further when you book.
Can I do telephone sessions instead of video?
This may be possible depending on the therapist and your circumstances. Ask at the consultation.
Can I switch between online and in-person?
Often, yes. It depends on your therapist's availability.
Is online counselling confidential?
Your therapist has the same professional obligations as in person and will explain the limits at the start.
Are sessions recorded?
No.
Can my whole family join from different places?
Often yes. Virtual sessions can allow family members in different locations to attend together, which is sometimes easier than gathering everyone in one room.
Can couples attend from separate locations?
In many cases, yes, including when partners are living apart. Discuss it at the consultation.
What if my internet drops mid-session?
It happens. Your therapist will have agreed to a backup with you, usually a phone call.
Do you offer online counselling outside Ontario?
No. Our clinicians are registered in Ontario and can work with clients who are located in Ontario.
Is it cheaper than in person?
No, the fee is the same. What you save is the travel cost.
Start With a Conversation
You do not need to decide between online and in-person before getting in touch. That is one of the things we will talk about in the first conversation.
Tell us what has been happening and what your week looks like, and we will work out a realistic arrangement.
We'll start by listening.
2250 Bovaird Drive E, Suite 408
Brampton, ON L6R 0W3
If you are in immediate distress or concerned about your safety, please contact emergency services or a local crisis line. Ongoing counselling is not an emergency service.